Updates
Bring existing information up to date - such as hours, contact details, staff, services, images, announcements, or other business content.
Website Support
Need a website update? You shouldn't have to chase someone for it.
When your business changes, your website needs to keep up. Website Support covers updates, changes, repairs, and improvements on compatible existing websites - whether you need help once or want someone you can turn to again.
The website is live. The support is missing.
This is where many smaller businesses get stuck. Getting the website built was one project. Months or years later, the business needs a change, something breaks, or the original provider is difficult to reach.
That does not automatically mean the website needs to be replaced. If the site is still worth keeping and the work fits what we do, Sunflower Web can help you keep it current, working, and useful.
What Website Support covers
Website Support means more than changing a few words.
Changes
Add, remove, reorganize, or alter something - such as a page, section, navigation item, call to action, or part of the layout.
Repairs
Fix things that are broken or not working properly - such as links, forms, layouts, scripts, missing content, or mobile display problems.
Improvements
Make a working website better - such as improving usability, mobile presentation, performance, structure, clarity, or the way content is presented.
One job is welcome. Ongoing help is available too.
You do not need a long-term plan to ask Sunflower Web for help. A one-time repair, a group of updates, an added page, or a defined improvement project can stand on its own. If the website is compatible and you want ongoing support, we can also become the place you turn when the site needs attention.
Can we work on a website somebody else built? Often, yes.
We'll first make sure the website and the work you need are a good fit for what we do. If they are, we can move forward. If they are not, we will tell you rather than experiment on your website at your expense.
Some repairs need diagnosis before they can be priced.
If the cause of a problem is not clear, we explain that before proceeding and agree on a defined investigation step first. Once the problem is understood, we explain the next scope before additional work moves ahead.
Practical judgment
If the website is worth keeping, we'll help you keep it.
We do not turn every problem into a new website recommendation. An older or imperfect site can still be sensible to support. If patching stops making financial or practical sense, we will explain why before recommending replacement.
A clear Website Support request does not require a paid Website Assessment first.
How Website Support works
Tell us what needs attention.
Tell us what needs changing, fixing, or improving.
We check the fit.
We review the request and make sure the website and job are a fit for what we do.
We define the next step.
We confirm the scope and cost - or, when necessary, agree on a diagnosis step first.
We complete and explain.
We complete and check the agreed work, then explain what was done and anything relevant you should know.
Have a website that needs attention?
Send us the website address and tell us what you need changed, fixed, or improved. Plain language is perfect.